1. Agreement to Terms
These Terms & Conditions (the “Terms”) form a legally binding agreement between you and [Your Legal Company Name] (“Company”, “we”, “us”, or “our”), the owner and operator of AutoRevive AI (“AutoRevive AI”, the “Service”).
By accessing or using AutoRevive AI, creating an account, or clicking “I Agree” (or similar), you confirm that you have read, understood, and agree to be bound by these Terms. If you are using AutoRevive AI on behalf of a business (for example, an automotive dealership or dealer group), you represent that you have the authority to bind that business to these Terms.
If you do not agree to these Terms, you may not access or use AutoRevive AI.
2. Eligibility & Business Use
AutoRevive AI is designed for business use only, primarily automotive dealerships and related automotive businesses. By using the Service, you represent and warrant that:
- You are at least 18 years old and legally capable of entering into contracts;
- You are accessing the Service on behalf of a legitimate business or organization (for example, a franchised or independent dealership);
- You will use the Service solely for lawful business purposes and in compliance with all applicable laws, rules, and regulations.
3. Account Registration & Security
To use AutoRevive AI, you may be required to create an account and provide information such as your name, business name, email address, and other contact details. You agree to:
- Provide accurate, current, and complete information during registration;
- Maintain and promptly update your information as needed;
- Keep your login credentials secure and confidential;
- Notify us immediately of any unauthorized use of your account or any security breach.
You are responsible for all activities that occur under your account, whether or not authorized by you.
4. Subscriptions, Billing & Payment
Access to AutoRevive AI may be provided on a paid subscription basis, on a per-rooftop, per-department, per-seat, or similar model (collectively, a “Subscription”).
Unless otherwise agreed in a separate Order Form or Master Services Agreement:
- Subscription fees are billed in advance on a recurring basis (for example, monthly) and are processed via our payment provider (such as Stripe);
- By providing a payment method, you authorize us and our payment providers to charge all applicable fees, taxes, and any other charges incurred in connection with your use of the Service;
- All fees are non-refundable except where required by applicable law or where explicitly stated otherwise in writing.
We may adjust our pricing or billing structure from time to time. Any changes will apply to future billing periods and, where required by law, we will provide advance notice.
5. License & Permitted Use
Subject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use AutoRevive AI for your internal business purposes.
You agree that you will not:
- Use the Service for any unlawful, fraudulent, or abusive purpose;
- Copy, modify, adapt, translate, or create derivative works based on the Service or any part of it;
- Reverse engineer, decompile, disassemble, or attempt to discover the source code or underlying ideas of the Service;
- Use the Service to develop or train a competing product or service;
- Sell, resell, sublicense, or otherwise transfer the Service to any third party, except as permitted in a written agreement with us.
6. Customer Data, CRM/DMS Access & Privacy
In order to deliver the Service, AutoRevive AI may connect to your CRM, DMS, marketing systems, and other dealership tools and process data such as lead records, service records, messages, and other business information (“Customer Data”).
You retain all rights to your Customer Data. You grant us a limited license to:
- Access, use, process, store, and transmit Customer Data solely as necessary to provide, maintain, secure, and improve the Service;
- Generate aggregated and anonymized data that does not identify you or your customers, which we may use for analytics, reporting, and product improvement.
Our collection and use of personal information is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
You are responsible for ensuring that you have all necessary rights and permissions to provide Customer Data to us and to connect AutoRevive AI to your CRM, DMS, and related systems.
7. Messaging, Compliance & Consent
AutoRevive AI may send SMS, email, or other electronic communications to your leads and customers on your behalf, based on the configurations and playbooks you approve.
You understand and agree that:
- You are responsible for obtaining all required consents and permissions from your leads and customers to send them electronic communications, including marketing messages;
- You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, Canada’s Anti-Spam Legislation (CASL), and any other regional or local rules governing communications;
- You will promptly notify us if you become aware of any consent or compliance issues related to your use of AutoRevive AI.
We do not provide legal advice. You should consult your own counsel regarding your messaging practices, consent requirements, and compliance obligations.
8. Third-Party Services & Integrations
AutoRevive AI may integrate with third-party platforms such as CRMs, DMS providers, marketing tools, or communication platforms. We do not control and are not responsible for the content, availability, security, or performance of any third-party services.
Your use of any third-party services is subject to the terms and policies of those third parties. We are not liable for any damages or losses arising from your use of, or inability to use, such third-party services.
9. Intellectual Property
AutoRevive AI, including all software, technology, algorithms, user interfaces, designs, trademarks, logos, and other materials, are owned by us or our licensors and are protected by intellectual property laws.
Other than the limited license granted in Section 5, these Terms do not grant you any right, title, or interest in or to AutoRevive AI or any associated intellectual property.
10. Confidentiality
In the course of using the Service, each party may have access to non-public, confidential information of the other party (“Confidential Information”). Each party agrees to:
- Use Confidential Information only for purposes of performing under these Terms; and
- Protect the other party’s Confidential Information with at least the same degree of care it uses to protect its own confidential information, but no less than reasonable care.
Confidential Information does not include information that is publicly available, independently developed without use of the other party’s information, or rightfully received from a third party without restriction.
11. Warranty Disclaimer
AUTORevive AI IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components, or that it will meet your specific performance or revenue expectations. You acknowledge that results (including revived leads, appointments, and revenue) may vary by rooftop and are not guaranteed.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICE DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow limitations of liability in certain cases, so the above limitations may not apply to you to the extent prohibited by applicable law.
13. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:
- Your use of the Service;
- Your violation of these Terms;
- Your Customer Data, CRM/DMS data, or messaging practices, including any alleged violation of laws governing communications, privacy, or consumer protection;
- Any dispute between you and a third party (including your customers, leads, or vendors).
14. Term, Suspension & Termination
These Terms remain in effect while you use the Service. We may suspend or terminate your access to all or part of the Service if:
- You breach these Terms or any applicable law;
- Your subscription fees are past due or cannot be collected;
- We reasonably believe your use of the Service poses a risk to us or any third party.
You may stop using the Service at any time. Any obligations that by their nature should survive termination (for example, payment obligations, confidentiality, intellectual property, and limitations of liability) will survive termination.
15. Changes to the Service & Terms
We may update or modify AutoRevive AI, including adding or removing features, at any time. We may also modify these Terms from time to time. When we do, we will update the “Last updated” date at the top of these Terms.
If we make material changes, we may provide additional notice (for example, by email or in-app notification). Your continued use of the Service after the updated Terms are posted constitutes your acceptance of the changes.
16. Governing Law & Disputes
These Terms and any dispute arising out of or relating to them or the Service will be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in [Your County, Your State], and you consent to the personal jurisdiction and venue of such courts.
17. Miscellaneous
If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms at our discretion, including in connection with a merger, acquisition, or sale of assets.
18. Contact Information
If you have any questions about these Terms, you may contact us at:
[Your Legal Company Name]
[Street Address]
[City, State, ZIP, Country]
Email: [email protected]